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What Do I Do if My Screen Freezes During a Livestream?

In order to provide you with only the most fulfilling Livestream experience, we would like to offer a few tips should your screen freeze during a Livestream. Here are a few steps you can take:
  • Refresh your browser by clicking the Refresh button. Typically, this button is located next to the address bar. Another way to refresh your browser is to highlight the web address and hit Enter.
  • Check to see if there is an updated version of your web browser (e.g. Google Chrome, Internet Explorer, Mozilla Firefox, Safari).
  • Try using a different web browser altogether. Sometimes, different programs/websites work better with different browsers. 
  • Update your Adobe Flash by clicking here.

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