Skip to content

Download Instructions for Safari Users (Mac)

To access your downloaded product, you must be logged into your account. Once you are logged in, go to My Products.

You will then see your purchased product with the download option located on the righthand side. Click "Download" and your file will begin downloading.

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Download+Product.jpg

Note that you will not see the download in progress. To check the status of your download, you can do so by clicking on the download icon in the upper righthand corner of your browser:

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Safari+Download+Bar.png

Doing so will display a screen with your current/previous downloads:

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Safari+Downloads+in+Progress.jpg

Once your file has finished downloading, it will appear in your "Downloads" folder on your desktop.

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Mac+Downloads.png

File are often "zipped" or "compressed" to allow for faster download and to download a number of items at once. To unzip a file on your Mac, simply find the zipped file in your "Downloads."

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Zipped+Folder+Mac.jpg

Click on the zipped folder and another popup will appear (and will disappear quickly). Return to your "Downloads" and a new UN-zipped folder will appear.

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Unzipped+Folder+Mac.jpg

Click on the blue (unzipped) folder, and another window will open with your files. To begin playing your files, simply double click. Note that your file will play in your default player (iTunes, QuickTime, etc.). To open with a different player, right click, "Open With," and choose your preferred method.

https://s3.amazonaws.com/panachedesai-documentation/uservioce/Playing+a+Downloadable+Product+(Mac).jpg

Feedback and Knowledge Base